When you request information through this web site, we need to know your email address or, where you wish it to be sent by post, your name and postal address. We use this to send to you the information you request in the form that you require.

When you send feedback we ask for your e-mail address and telephone number in order to thank you for your contribution and request more information if required. If you provide feedback to us you agree that information shall be deemed to be non-confidential and BP may use such information on an unrestricted basis.

We may also have general information on the use of our web site. This may include your server address, top level domain name (eg. .com, .gov, .au etc), the date and time of the visit, the pages accessed and documents downloaded and the previous web site visited. By gathering information about your preferences, we can tailor our services to your needs, likes and dislikes and provide you with better service.

The information that Reliance Petroleum may collect from you will be held by Reliance Petroleum, Reliance Petroleum's agents, and Reliance Petroleum's Internet Service Provider to enable you to access this web site. You may request access to and correction of your information at any time. If you wish to change or delete any of the information you have entered whilst visiting our web site, email Reliance Petroleum via the 'contact us' button on this web site.

As you are able to change your detail through the use of this website, then we will collect personal information through this website for that purpose. Any of that type of information will be used by us to note and update our records and may also be used to assess your ongoing capacity to repay credit that we provide to you. The change of details form is a service to you to enable the efficient notification to us of any changes in your circumstances. You are not obliged to use that form. The information that you provide to us for this purpose through our website may be used for the purposes spelt out in our Credit Application and may be released about you where there is a duty to the public to disclose that information where we are required by law or where Reliance's interests require disclosure. You may gain access upon request to any information that we hold about you subject to the requirements of the Privacy Act 1998 (As Amended).

Please read these Terms carefully before using this Web site (the "Site"). By using the Site (or indicating your agreement on this screen), you agree to be bound by the Terms of Reliance Petroleum set out below. [If you do not wish to be bound by such Terms you should not use this Site and you should close this website - at which point your connection to this Site will terminate].

1. You are wholly responsible for use of the Site by any person using your terminal or point of presence and you must ensure that any such person fully complies with these Terms.

2. You agree to use the Site in a manner consistent with all applicable laws and regulations.

3. Although Reliance Petroleum has taken reasonable care to ensure that the information posted on this Site is accurate, Reliance Petroleum gives no warranty of any kind, express or implied, with regard to the accuracy, timeliness or completeness of the information posted on this Site.

4. Reliance Petroleum or their licensees own all copyright, database rights and all similar rights in this Site and the information contained in it. You may use the information and reproduce it in hard copy for your personal reference only. The information may not otherwise be reproduced, distributed, transmitted to any other person or incorporated in any way into another document or other material without Reliance Petroleum's prior written permission. Any copy of the information which you make must retain all copyright and other proprietary notices shown on the initial download or print-out.

5. Where Reliance Petroleum provides hypertext links to other locations on the Internet, Reliance Petroleum does so for information purposes only. Such links are not an endorsement by Reliance Petroleum of any products or services in such web sites and Reliance Petroleum does not necessarily support or approve of the same. You use such links entirely at your own risk and Reliance Petroleum accepts no responsibility for the content or use of such web sites or information contained in such web sites. Reliance Petroleum has not verified the truth or accuracy of any content of such web sites.

6. Reliance Petroleum may hold and process personal information obtained about you when you access the Site and use it within the Reliance Petroleum (meaning Reliance Petroleum, reliancepetroleum.com.au and their subsidiaries, holding companies, affiliates and joint venture partners from time to time) for statistical analysis. Reliance Petroleum will not disclose such information outside Reliance Petroleum except:

1. if required by law or a regulator
2. under a strict code of secrecy to sub-contractors or persons acting as our agents
3. to any person who may assume our rights in respect of this Site or its provision. By agreeing to these Terms you agree to such data being so used and that it may be transmitted to others as stated above.

7. The Site also logs IP addresses for systems administration purposes. IP addresses are logged to track a user's session. This enables Reliance Petroleum to determine which parts of the Site users are visiting. We do not link IP addresses to anything personally identifiable. This means that a user's session will be tracked, but the user will be anonymous.

8. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITYTHIS SITE IS PROVIDED BY RELIANCE PETROLEUM ON AN "AS IS" AND "AS AVAILABLE" BASIS. RELIANCE PETROLEUM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, RELIANCE PETROLEUM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. RELIANCE PETROLEUM DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Reliance Petroleum ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. RELIANCE PETROLEUM WILL NOT BE LIABLE FOR ANY LOSSES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL LOSSES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

9. Reliance Petroleum reserves the right to make changes to this Site, these Terms and its products at any time. If any provision of these Terms is held to be illegal, invalid or unenforceable in whole or in part, these Terms shall continue to be valid as to their other provisions and the remainder of the affected provision.